FAQ Page 2

Frangipani – Frequently Asked Questions 2
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Can you help me send a frangipani tree as a present (birthday, Valentine’s Day, thank you gift etc.) even though I’m not in Australia?

I’m interested in getting a number of similar looking frangipani plants around 1m tall. Can I order them from you?

I’m interested in getting a number of frangipanis in 45 litre bags which have a similar shape. Can you help me?

I’ve registered and placed an order through your frangipani shop so why didn’t I receive any confirmation emails?

I have a water frontage property and I’d like to plant a frangipani tree close to the salt water? Will it be ok?

I live in Australia but do not live in one of the big cities. How can I check to see if you can deliver to me or not?

Responses

Can you help me send a frangipani tree as a present (birthday, Valentine’s Day, thank you gift etc.) even though I’m not in Australia?
Yes, definitely. Select and order a frangipani tree from our online shop. Select to pay by PayPal if you’re paying from overseas.
Send your message by email for us to write in a card ($5) or we can simply print it out paper.

I’m interested in getting a number of similar looking frangipani plants around 1m tall. Can I order them from you?
Yes. Orders for more than 5 frangipanis x 300mm pots or more than 10 x 200mm pots will allow us to select from our best available stock and offer a discounted price. We may be able to email photos of similar frangipani plants but they will not be the ones sent. Please let us know your requirements by email.

I’m interested in getting a number of frangipanis in 45 litre bags which have a similar shape. Can you help me?
Yes, please let us know your requirements and budget by email.

I’ve registered and placed an order through your frangipani shop so why didn’t I receive any confirmation emails?
This happens occasionally and happens when a customer enters their email address incorrectly. We receive the order by email plus the customer’s emails bounce back to us. If this happens, we’ll try to contact you by phone to get your correct email address and get your order back on track.

I have a water frontage property and I’d like to plant a frangipani tree close to the salt water? Will it be ok?
We’ve heard contradictory reports. If you do plant a frangipani tree near salt water, be sure to monitor it regularly and move to a better location with better soil if it appears not to be doing well.

I live in Australia but do not live in one of the big cities. How can I check to see if you can deliver to me or not?
Please send us an email telling us your location and any nearby city where you’re able to collect your frangipani order from and we’ll investigate and let you know.