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Frangipani Checklist 1
How do I pay for my frangipani order?
When will my frangipanis be delivered?
Can I request delivery to be sooner or later than the scheduled date?
Can I request delivery to be on a specific date?
What happens if I can't be at home to accept delivery?
What preparations should I do before delivery?
What should I do when the delivery truck arrives?
What is the best way to move frangipani trees?
What should I do with my frangipanis straight after delivery?
What advice do you have for planting frangipani trees?
(Click here for "Frangipani
Checklist 2"
page)
Responses
How do I pay for my frangipani order?
After
you place your order through this website (or by
phone), you'll receive payment instructions by
email. If your payment method is by cheque or bank
transfer, feel free to make your payment as soon as
possible otherwise delivery might be delayed. If
your payment method is PayPal and there are details
to be sorted, such as the delivery method, feel free
to wait for our confirmation and payment request
before making your payment.
When will my frangipanis be delivered?
Delivery can be anything from three days to three
weeks after payment.
We'll send you an email with the scheduled pick up
and scheduled delivery dates as soon as we know. If
you'd like us to rush or delay delivery, please let
us know as soon as possible.
Can I request delivery to be sooner or later than the scheduled date?
We can ensure delivery
is within two weeks if necessary and we can take a
deposit and hold your frangipani order for up to six
months. Please let us know your situation as soon as
possible.
Can I request delivery to be on a specific date?
We cannot guarantee a delivery date but feel free to
tell us your preferred date of delivery. Please also
let us know if
a) you'd like delivery on or as close to the date as
possible.
or
b) you'd like delivery on or before the date.
What happens if I can't be at home to accept delivery?
If
there's a chance that you won't be home for
delivery, please write your delivery instructions in
the comment box when ordering or send us an email.
Transport companies usually call the day before to
ensure delivery can be as quick as go as smoothly as
possible. If no instructions are left for the
driver, the driver will pick the most suitable and
safest position to leave the frangipani trees.
What preparations should I do before delivery?
The
most important thing to do is to
determine the best position
to plant your frangipani trees into the ground. You
need to choose the warmest and driest position
available and also need to consider the result of
growing 3 or 4m in the next 10 years.
You can also
prepare the hole.
45 litre bags are around 30cms deep x 30cms across.
75 litre bags are about 40cms across. 100 litre bags
are about 40 x 40cms. If you'd like to give your
frangipani a better start, you dig the hole deeper
and put some premium potting mix at the bottom of
the hole before planting your frangipani.
You should also
find a
position to store the frangipanis temporarily
until they go into their hole or new pot.
If your ordered frangipanis are large, you should
organize a second person and prepare a trolley
to help you move them around.
What should I do when the delivery truck arrives?
Give
the driver a friendly greeting, suggest the best
place to stop his truck and then allow the driver to
unload your ordered frangipanis.
As he's unloading, check your frangipanis to make
sure there no major damage. If any branches are
broken while in transit, you'll be able to notice
white sap coming from the wound or at least a fresh
white wound. If you're concerned about damage or a
broken branch, ask the driver about it. In such as
case, you can sign for delivery but your should sign
to say "received in good condition".
What is the best way to move
frangipani trees?
A
refrigerator trolley is good for moving large and
heavy frangipanis. A second person and a wheel
barrow is useful for moving small 45 litre
frangipanis long distances. If you need to transport
frangipanis in ute or trailer, the wind will damage
the leaves and may damage the branches.
If the branches are upright, you might be able to
lay it down with the trunk resting on something. You
should also put something either side of the bag to
stop the bag from rolling sideways.
What should I do with my frangipanis straight after delivery?
If
your frangipanis are tall, you should lean them
against something and/or use rope to stop them from
falling over. If a frangipani falls over on soft
grass, the branches will probably not break. If the
branches are thin, pointing sideways and the tree
falls on something hard, the frangipani tree is
likely to break or branch or two.
Watering is not usually necessary but if you're
sweating give the frangipani a drink. Your
frangipani should be happy in its bag or pot for
several months and more if you choose.
What advice do you have for planting frangipani trees?
If
your
frangipani is in a pot,
you should lean the frangipani on a 45 degree angle
and press in the side of the pot near the bottom
edge. Do this as you rotate the pot in a full circle
twice.
Pull the main trunk. If the soil is dry and light,
the root ball will probably stay in tact. Gently
lower the frangipani into the hole and position it
into the desired angle and direction.
If some of the soil falls away from the root ball,
don't panic. Make sure you put enough soil into the
hole first to maintain the desired height. Fill in
with soil and do a big watering straight away.
If your
frangipani is in a bag,
you should balance the bag on the side of the hole
so you can cut a straight line with a knife straight
across the bottom of the bag. Alternatively, you can
cut a circle out of the bottom of the bag.
Lower the bag into the hole so that you're happy
with the direction and height of the frangipani,
then cut up the sides of the bags. With the plastic
cut in two pieces, pull the plastic out and fill in
with soil.
If the root ball feels solid, the root ball is dry
and the frangipani is in one of heavy duty green
bags, you might prefer to take the frangipani out
like it was in a pot (see above).
Remember to give a your frangipani a good watering
after putting it into the ground and anytime after
disturbing the roots!
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